Legal Rules Around DANA And QRIS
Our Legal notice explains the conditions attached to account access, identity checks, payment records and requests to change personal details. We may ask you to confirm the phone number used for account access before discussing wallet activity, and we use the same account record when checking
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DANA, OVO, GoPay, QRIS, bank transfer or virtual account references. A payment receipt helps us match a request to the correct account without asking you to send unrelated details. Access and eligibility depend on local law, and some services may not be available in every Indonesian
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region. If a rule changes, we place the current wording on this page and use the policy contact path for questions. Please keep your account details accurate so a correction or access request can be handled against the right record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.